International Guarantee

 
Limited Warranty : 1 year

The warranty period starts from the date the product is shipped.

Warranty details

*If jewelry is removed naturally by normal use, we will repair it free of charge for 1 year after purchase.

*we will repair it for a fee, If it is found to be damaged by falling etc. Troubles of sound quality / function of the microphone are out of warranty. Please contact your local music store.

Notes on normal use

There is no problem with normal use, However a shock strong enough to deform the microphone grill will cause the falling and losing of the jewel.

Cleaning

When the diamond microphone does not shine, please apply gently the special polish "DAZZLING ENHANCER" and gently polish with cotton or soft cloth.

*To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

A warranty claim may be sent to :

1carat international co.,ltd

1-4-3 Kakinokizaka Meguroku TOKYO JAPAN 154-0022  TEL +81-3-5726-9612

Please send only a grill ball without microphone via insured carrier only, no drop off available at this location)

1carat diamond microphone Service Guarantee

1carat diamond microphone Service Guarantee is not a service contract and does not cover:

(a) defects and damages due to loss, theft or fire or other causes beyond our control;

(b) defects and damages resulting from misuse or negligence, or from accident;

(c) defects and damages caused by improper use (knocks, dents, crushing to the grill ball of the microphone), alterations, tampering, dismantling or services and repairs completed by 1carat diamond microphone service center.

(d) defects and damages due to normal use and tear

(e)  routine maintenance and cleaning.